Return Policy Page

Welcome to OIC TECH, your trusted destination for top-notch gadgets and accessories. We are committed to ensuring your satisfaction with every purchase. Please read our return policy carefully to understand your rights and obligations when returning items purchased from our online and offline stores.

1. Return Eligibility:

To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Additionally, the product must have all original tags and accessories.

2. Non-Returnable Items:
Certain items are non-returnable, including:
- Products marked as "Final Sale" or "Non-Returnable" during the time of purchase.
- Personalized and customized items.

3. Warranty Information:
All products on our website clearly state their warranty periods. Please refer to the individual product pages for warranty details. Our warranty covers manufacturing defects and faults during the specified warranty period.

4. Warranty Exclusions:
The warranty does not cover:
- Normal wear and tear of the product.
- Damages caused by misuse, accidents, or unauthorized modifications.
- Products without valid proof of purchase.
- Products purchased from unauthorized stores or websites.

5. Refund Policy:
We do not offer refunds after payment has been made. However, we are committed to resolving any issues promptly and providing suitable alternatives.

6. Return Process:
To initiate a return, please contact our customer service team at [email protected] with your order number, details of the item(s) you wish to return, and the reason for the return. Our team will guide you through the return process.

7. Return Shipping:
Customers are responsible for return shipping costs unless the return is a result of our error. We recommend using a trackable shipping method to ensure the safe return of your items.

8. Refund Processing Time:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 10 business days to the original method of payment.

Contact Us:
If you have any questions or concerns about our return policy, please contact our customer service team at [email protected].

OIC TECH reserves the right to update or modify this return policy at any time without prior notice. It is the responsibility of the customer to review this policy periodically for changes.